Terms & Conditions

Definitions:
1.1. ‘Hiba Samman -HR Consultancy Website’, ‘Hiba Samman's Workspace’ or ‘I’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website. It may also include employees, representatives, and approved third-party associates. 
1.2. ‘you’ or ‘your’ refers to the user or viewer of our website and/or the client (or their employees) who receive a service from us.
1.3. “service” or “services” means the service, including materials and documentation, advice or recommendations, training delivery, or other information (whether verbally or in writing), supplied to you by us as agreed within our terms of engagement or agreement, which shall be deemed to incorporate these terms and conditions and the terms of any individual engagement agreement.
1.4. “Agreement” means the Agreement between us which shall be deemed to incorporate these terms, the Terms & Conditions of Engagement, the Letter of Engagement, the Consultancy Agreement, and/or the Schedule of Services as applicable to the agreement between us.
1.5. “Parties” means us and the client.
1.6. “Party” means us or the client as necessary.
 

Use of the Website:
The use of this website is subject to the following terms of use:
2.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2.2. The information and opinions provided on this website are for guidance only. We aim to ensure that the information on the website is accurate, up-to-date, and helpful. However, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. In using this website, you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any inaccuracies or errors or for any reliance you may place upon this information to the fullest extent permitted by law, except as specifically agreed in writing in any formal agreement between us.
2.3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any services or information available through this website meet your specific requirements.
2.4. This website contains material that is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance, and graphics. Reproduction of any material present on this site is prohibited other than what is in accordance with the copyright notice, which forms part of these terms and conditions. The material on this website may not be posted to bulletin boards, newsgroups, or related sites. * All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
2.5. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2.6. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
2.7. You may not create a link to this website from another website or document without our prior written consent.
 

Consultancy Services
3.1. We will provide consulting services to the Client relating to Human Resources work. The specific nature of the services to be provided by Hiba Samman -HR Consultancy will be as specified in the Quotation (“The Services”) and the Quotation will form part of the Contract between Hiba Samman - HR Consultancy and the Client along with the Terms and Conditions and Processor Agreement.
3.2. Subject to any lawful restraint imposed upon it by any other party (such as an obligation as to confidence), Hiba Samman -HR Consultancy will make available to the Client all knowledge, information, and expertise in its possession in performing the services. If the Client wishes Hiba Samman -HR Consultancy to perform any services other than those specified in the Quotation (including without limitation to provide any additional functionality) or to provide further or other products and/or services, then Hiba Samman -HR Consultancy shall be entitled to quote the Client separately for the provision of those services or products required and upon acceptance, the terms of this agreement will also apply to those additional services and products.
3.3. Unless otherwise agreed in writing by both parties, the terms of this agreement will commence when the Client formally accepts the Quotation and Terms and Conditions in writing, which may be by letter or electronic communication such as by email.
3.4. Unless specifically stated as a fixed price quotation, any cost estimates that are, or have been given by Hiba Samman -HR Consultancy are estimates only.
3.5. Actual time spent, products supplied and any other fees such as disbursements, etc. will be used as the basis for billing.
 

Authority to Give Instructions:
Unless we are acting for you personally you should tell us at the outset who is authorized to give us instructions. Unless we are advised to the contrary, we will assume that we are authorized to accept instructions from any person whom we reasonably believe to have the authority to give instructions to us. we will and can act on instructions given orally, or via electronic communication. 
 

Our responsibilities:
We will provide the services by your instructions. Unless otherwise specified in your instructions, all times, dates and prices are estimates only and may vary as a result of, without limitation, the level of changes requested by you. 
 

Roles and Responsibilities for Your Work: 
You are responsible for: 
6.1. Ensuring any information you provide is complete and accurate. 
6.2. Ensuring we have any required access to your data and suitable virtual space and facilities in which we can deliver the services at the dates and times agreed.
6.3. Being on time for any planned meetings or events.
6.4. Making any payments due to us promptly. 
We are responsible for delivering the services and supporting materials by your instructions. We will deliver the services and supporting materials to the best of our abilities with all reasonable care and skill of an appropriately qualified professional consultant, and in full compliance with relevant established professional standards.
Any training courses attended are intended to give an overview. They are not intended to be a definitive or comprehensive guide or act as a substitute for taking proper legal advice. We suggest that delegates take professional legal advice about their precise requirements and we do not accept any responsibility whatsoever if they do not. We do not recommend that any delegates give legal advice and we do not take any responsibility if they do so. 
 

Access and Communication: 
We are contactable on working days. (Click here to view our working days & hours)
All telephone calls will be responded to as soon as possible and usually on the same day the call is received. All other correspondence will be responded to within 48 hours of receipt unless it is not practicable to do so. All communication will be via electronic means unless you specifically request otherwise.
 

Limitation of liability:
8.1. Nothing in these terms and conditions will limit or exclude our or your liability for fraud or fraudulent misrepresentation; or limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
8.2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
8.3. To the maximum extent permitted by law, Hiba Samman - HR Consultancy accepts no liability for any of the following:
a) any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill, or commercial opportunities.
b) loss or corruption of any data, databases, or software.
c) any special, indirect, or consequential loss or damage.
 

Fees:
9.1. We will provide services to the Client and will be entitled to charge the Client for such services at the rates specified in the Quotation.
9.2. The remuneration structure agreed between us and the Client may be based on a number of methods, such as a ‘retainer’ or ‘subscription’, a ‘fixed fee’ or an ‘hourly rate’ or ‘time-based’ rate (i.e. day rate, half day rate, hourly rate) but in any event as outlined in the Quotation.
9.3. All Quotations are valid for a period of 1 month from the date of issue prior to confirmation of engagement of Services by the Client.
9.4. Our charge rates are subject to review on an annual basis. If our charge rates are varied, we will notify you of the changes in writing and confirm the date the rates will take effect from. 
9.5. All sums due will be subject to any applicable tax, including where relevant, VAT.
9.6. For the avoidance of doubt, unless otherwise provided in our Letter of Engagement, and except as otherwise provided herein, you shall pay any additional charges which are incurred as a result of: 
a) additional work required or requested, including without limit, additional meetings, reviews, reports, or any changes requested by you which are outside the scope of this Agreement; and/or, b) delays caused by you or your 3rd party suppliers or matters otherwise outside our reasonable control. 
 

Quotation Non–Exclusive:
The Client acknowledges that Hiba Samman -HR Consultancy is providing Services to the Client on a non-exclusive basis and that we may provide Services of the same or similar nature as the Services to any other party, unless expressly agreed within the terms of the Quotation.
 

Payments:
11.1. Payment can be made by PayPal or other preferable payment options upon mutual approval. 
11.2. Our invoices must be paid without any deduction or withholding on account of taxes or other charges. 
11.3. Where we have submitted work requiring your comment/approval prior to completion you are requested to respond within 30 days. After this time, if you have not contacted us, we reserve the right to invoice you for the full amount quoted. 
11.4. If an invoice or part thereof remains outstanding after 14 days from the date of delivery, we reserve the right to charge interest and/or suspend work on all matters on which we are advising you and/or terminate our retainer.
11.5. Any queries relating to an invoice must be received within 7 days from the date of the invoice. Until a query is resolved you remain liable to pay the undisputed part of an invoice within the original timescale detailed on it. 

Termination of Instructions:
You may terminate your instructions in writing to us at any time. 
Services 
12.1. Services may be canceled on receipt of 5 days' notice. Where you give less than 5 days' notice you will be liable to pay us 50% of the invoice.
Training Courses 
Training Courses may be canceled as follows; 
12.2. If you are able to give 7 days' notice of cancellation you will have no liability to us.
12.3. If you give us between 3 and 5 days' notice of cancellation you will be liable to pay to us a charge of 50% of the value of the training to cover our administrative and other costs. 
12.4. If you give us less than 3 days' notice of cancellation you will be liable to us to pay the full value of the training. 
12.5. We reserve the right to vary or cancel a course where the occasion necessitates. Our liability in these circumstances shall be limited to refunding any fees already paid in respect of the course. 
12.6. A request to reschedule a course will be treated as a request to cancel the course and rebook under a new Order. 
12.7. All cancellation requests must be received and agreed in writing by us. The date on which the letter or email is received by us will be deemed as the date the request has been made. 
Consultation Sessions:
12.8. to cancel or reschedule your session, please contact us at least 24 hours in advance. we cannot offer refunds after this point.
 

Copyright Notice:
13.1. This website and its contents are the copyright © of “Hiba Samman -HR Consultancy Website” All rights reserved.
13.2. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
a) You may view, print or download to local hard disk extracts for your personal and non-commercial use only.
b) You may stream audio and video files from our website.
c) You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
d) You may not, except with our express written permission, distribute or commercially exploit the content, nor may you transmit it or store it in any other website or other form of electronic retrieval system.
13.3. Except as expressly permitted by this notice, you must not edit or otherwise modify any material on our website. Unless you own or control the relevant rights in the material, you must not:
a) republish material from our website (including republication on another website, bulletin board, newsgroup, or related site).
b) sell, rent, or sub-license material from our website.
c) exploit material from our website for a commercial purpose; or redistribute material from our website.
 

Intellectual Property:
You will have the full right and license to use copies of materials we create for you for the particular purpose for which they were prepared. However, all copyright and other intellectual property rights in all documents, reports, written or electronic advice or other material provided by us to you remains with us. If you wish to use copies of these materials for purposes other than those for which they were prepared, you will require our written permission. 
 

Prohibited use:
You may not use the Website for any of the following purposes:
a) in any way which causes or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
b) in any way which is harmful, unlawful, illegal, abusive, harassing, threatening, or otherwise objectionable or in breach of any applicable law, regulation, or governmental order;
c) making, transmitting, or storing electronic copies of Content protected by copyright without the permission of the owner.
 

Confidential Information:
Each party acknowledges that in connection with the Terms of Engagement, it may receive certain confidential or proprietary technical and business information and materials of the other party (“Confidential Information”). Each party, its agents, and employers shall hold and maintain in strict confidence all Confidential Information, shall not disclose such Confidential Information to any unapproved third party, and shall not use any Confidential Information except as may be necessary to perform its obligations under the Terms of Engagement except as may be required by a court or governmental authority of competent jurisdiction.
We will comply with the relevant Data Protection laws in storing and processing any personal information you provide to us.
 

Data Protection:
17.1. We will use corporate and personal data in accordance with the consent that is given to us and store that information in accordance with the General Data Protection Regulations.
17.2. We will comply with the relevant Data Protection laws in storing and processing any personal information you provide to us. For further information, please review our Data Privacy Policy and related notices.
 

Availability of the Website and disclaimers:
18.1. We use reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, we give no warranty or guarantee in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
18.2. It is your responsibility to ensure that your computer is virus protected. Hiba Samman -HR Consultancy accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.
18.3. We accept no liability for any disruption or non-availability of the Website.
18.4. We reserve the right to alter, suspend or discontinue any part (or whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
 

Force Majeure:
If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes, or civil commotion, it shall notify the other and the first party’s obligations under these Terms shall be suspended until it notifies the other party of the end of such event of Force Majeure.
 

Changes:
We will update the content of this notice and the content on our website from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.